BOOKING & AVAILABILITY
You can book with us direct by phone, email, or via Facebook.
We prefer to take telephone bookings so we can discuss your requirments and advice on services and pricing for your perticular Breed and Coat Condition.
Should we not be available please leave your contact details or contact us via the contact page and we will contact you as soon as we're free.
We prefer to take telephone bookings so we can discuss your requirments and advice on services and pricing for your perticular Breed and Coat Condition.
Should we not be available please leave your contact details or contact us via the contact page and we will contact you as soon as we're free.
Booking & Cancelation Policy
Cancellation |
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We appreciate that lifes hectic schedules can sometimes mean we need to rescedule, but not to worry just give us a call and we'll try to fit you in to our next available slot. All we ask is a minimum of 48 hours notice in advance.
Unfortunatly we do encounter a number of missed appointments, so we always send a text reminder on the weekend prior to your appointment just as a confirmation.
Any missed appointments will be subject to a 50% booking deposit for subsequent rescheduling.
Unfortunatly we do encounter a number of missed appointments, so we always send a text reminder on the weekend prior to your appointment just as a confirmation.
Any missed appointments will be subject to a 50% booking deposit for subsequent rescheduling.
Appointment Times |
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On average grooming times for small to medium dogs who are regularly groomed and well behaved are approximatly between 2 Hours . New visitors, puppies, larger dogs and dogs with matted coats or challenging behaviours can expect to be longer. We will advise an approximte length of time at the consultation, but please understand sometimes we can overun, as it is our intention to give the best result but with the sole aim of always putting your dog first so we kindly request your patience if the appointment does take longer than the estimate given.
All appointments are allocated a time slot depending on your dogs specific needs and are catered for on a one to one basis, so we would kindly request that you and your dog arrive promptly for appointments and collections. It is also benifical for you dog to arrive walked and toileted before hand to reduce any stress burden prior to grooming.
Please note appointments are best booked well in advance if you have specific days and times in mind so book early or in regular slots, say 6 weekly to avoid disappointment. If you need further information about the salon, or just want to chat about your dogs grooming session please dont hesitate to contact us or arrange a visit.
All appointments are allocated a time slot depending on your dogs specific needs and are catered for on a one to one basis, so we would kindly request that you and your dog arrive promptly for appointments and collections. It is also benifical for you dog to arrive walked and toileted before hand to reduce any stress burden prior to grooming.
Please note appointments are best booked well in advance if you have specific days and times in mind so book early or in regular slots, say 6 weekly to avoid disappointment. If you need further information about the salon, or just want to chat about your dogs grooming session please dont hesitate to contact us or arrange a visit.
Dematting Policy |
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Minor Knott and Matt removal is part of the normal grooming procedure and it takes a great deal of care to undertake. As part of the services provided at Beaulee Dog Grooming, each dog will be assessed on an individual basis on arrival and if after careful consideration, a clip off is the best course of action and can be achieved in the salon environment, we will discuss the procedure and additional costs. In cases where we think undue anxiety & stress will result, from this process we will refer you to your veterinary practice for specialist advise.To demonstrate good practice and to abide by sector specific regulations including the Animal Welfare Act. WE WILL ALWAYS DO WHAT IS RIGHT FOR YOUR DOG & IF A CLIP OFF IS THE KINDEST COURSE OF ACTION, THIS WILL BE ADVISED DURING THE FREE CONSULTATION.